‘On the Scent’ Terms and Conditions. Updated Friday 17th July 2026
Please Read Carefully
We hope you will all enjoy our classes and your chosen activity with your dogs. However, we do need to have a few terms and conditions to keep you and your companion safe whilst you visit us.
They are very important so please read them carefully and download for future reference as when you sign the booking form and/or pay for your activity you are stating you have read them and fully understand them.
Therefore we ask the following:
1. NO SMOKING in any areas whilst on the premises.
2. We ask that you respect our premises and by keeping ALL dogs ON LEAD BEFORE getting out of the car unless instructed otherwise as we have livestock and cats here on the premises. It doesn’t matter how well behaved your companion is, dogs are not robots.
3. Please bring your own pooh bags and clear up after your dog and TAKE IT HOME with you and dispose of properly. We like to keep our venue as tidy and clean as possible.
4. DRIVE DEAD SLOW 5- 10 mph through the yard leading to the ‘On the Scent’ car park as workers, children and dogs use the same yard regularly. It is a working industrial area.
5. Bring water for your dog(s) especially in the warm/hot weather and a deck chair for yourself if you want to sit around the ring and not in the car and a drink for yourself too.
6. Avoid feeding your dog for at least 3 hours before attending our training school and we suggest you make sure you rest your dog for at least 1 hour after exercise/training before feeding your dog. This is to help avoid the life threatening condition bloat.
7. Agility, parkour and hoopers dogs must wear a flat/rolled collar and clip on lead(but you may also have a slip lead/gentle leader on the dog whilst waiting your turn if its easier for you to control it)with no name tags or bling attached.
Puppies must wear a collar. We also suggest a ‘rigid’ harness as apposed to a controlling harness for toy breeds and very small puppies and a training lead. We suggest Lizzie at Sewing Habit for the training leads and her details maybe found on my link page of this website or
Other classes and activities. All dogs to wear a collar with a fixed training lead attached. We do not insist on harnesses to be worn by any dogs. However if you prefer a harness then be sure it is a Y fitted type.
Make sure your dog has a name tag/or printed details on the collar with your contact details on. This is required by law.
8 A. Bring fresh water and a bowl and tasty high value treats like liver cake for dogs over the age of 12 months, ham, JR Pet product pate and try to vary it but also bring low value treats like kibble or hard biscuits as well in separate bags. For agility, hooper’s and parkour please only use soft high value treats to avoid choking. NO DRY TREATS. Please note; IF your dog is on a special diet then be advised by your vet.
8 B. Bring a toy that you only get out when you are going to interact with your puppy/dog.
9. Bitches in season/Neutering/Poorly dogs. We ask you not to bring dogs to our classes but that you the client attends without the dog to spectate and take notes. This enables you to go home and continue the training. If you choose not to attend you will still be charged as we are unable to roll over the sessions.
10. We ask that you do not allow your dog to pee up any of the training equipment or the cones as this causes other dogs to do the same and tarnish our equipment.
Children. We welcome well behaved children over the age of 6 years of age and ask they do not climb on any of the fences, gates or equipment . This is for your child’s safety. We are not responsible for your children and any accidents or injury whilst at our premises will be your responsibility and we will not be liable.
11 A. Space: Give space between you and the neighbouring dog and avoid allowing your dogs to eyeball each other as this is how sparks fly. You are responsible for your own dog and its behaviour. Everyone needs to take the mindset and assumes that all dogs are reactive rather than all dogs are friendly as sadly today the public assume all dogs are friendly hence the increase in dog fights and people being bitten!
11 B. Keep all entrances to premises, the training ring and dog area clear to prevent sparks flying between dogs. Avoid feeding another clients dog as some dogs are food possessive or are on special diets.
11 C. It is very important that you accept responsibility for your own dogs behaviour at our dog school. Should you allow your dog to invade another dogs space and he/she gets bitten ‘On the Scent’ takes no responsibility for any injuries or death which may occur.
11 D. We train outside in an enclosed field, wear sensible shoes and clothing as the ground is uneven in places and there are holes made by visiting wildlife. We will not be held responsible if you fall and injure yourselves.
12. Please be considerate and give us at least one weeks notice by text to 07784 349976 if you are unable to attend our classes at any time.
If for any reason you are unable to attend any classes for 3 consecutive weeks without notice we will assume you no longer require the place and it will be given to someone else and a refund will not be given.
13. All classes are run on a ten(10) week basis and payment is required by bank transfer within 24 hours of the taster session to Santander Business account : 04830024. sort code; 09-01-50; Name on account: MRS SW TAYLOR ON THE SCENT Please then let us know payment has been made. Unfortunately we are unable to hold places without payment.
14. Classes being honoured; We have always been fair and considerate however we are now only able to carry a class forward for the following : In any 10 week booking of any of our training classes, puppy, adult, agility, parkour and hoopers we only honour up to 3 sessions which you will not be charged for, providing we are given ONE WEEKS notice. If we need to cancel you will not be charged. Note: If you go on holiday and you are away for 4 of the sessions, 3 will honoured the 4th will be charged. Any other reasons will be down to On the Scent discretion.
15. Arriving to class: Arrive 5 minutes earlier than class starts to allow for registration and to help your dog settle as we do start on time and this saves disruption to other clients and their dogs. We accept that there are those occasions when un foreseen road closures or traffic can cause delays.
16. By joining ‘On the Scent’ for any of our services you are stating you have read, understood and accept all of our terms and conditions.
17. Dogs left in vehicles: Dogs are not permitted to be left in any vehicle unattended at any time.
Accidents may occur and car keys can easily get locked inside of vehicles with dogs inside with no windows open on warm and hot days. In the event that this should happen you must come and alert us as all of us trainers have a duty of care which means that should this happen we will either help you call a local locksmith or if this will take too long then we will ask you to smash the window of your car or you give us permission to do so to get your dog out if it is panting. In the event a client refuses to take action then we reserve the right to record to contact the police and record the incident.
HOT WEATHER: Whilst we will never open during extreme heat, we do open on warm days so a dog cool coat is an important investment for your dog. If this is not possible then we ask the client to attend without the dog.
18. Whilst every care is taken to keep all our visitors and their canines safe, we take no responsibility or liability for any accident or injury caused to yourself, those attending with you or your canines. Attending our venue and using any of our equipement is done so at everyone own risk. It is a field and the ground is uneven.
Refunds : Once you have booked and paid for your private lessons, chosen course or courses we are not obliged to give refunds.
Always exercise your dog before attending any of our classes to take the fizz out of them.
CONTACT for training: telephone number; Sophia call or text for a quicker response to 07784 349976 between 9 am and 6 pm.
’On the Scent’ teaches responsible dog ownership and hope you will continue to promote this once you leave our classes.
Vaccinations and titre tests
There are lots of differing views and opinions on vaccinations and after much research we now accept three yearly vaccination boosters providing it is with the licensed three yearly vaccine. We do not insist dogs are vaccinated against Kennel Cough as there are several strains of this.
We do need to see the up to date vaccination record or your dogs titre test results. Please bring the hard copy with you to your first session.
Checking classes are taking place:
Please look at the notifications whatsapp group to check we are open as emergencies can come up. This should be done every week to save a wasted journey. Check the whatsapp group after 9 am Saturdays and after 10.15am on all other class days. Private clients will be notified personally.
Attending a taster session then please private message me on the following mobile number to check we are open 07784349976. If you decide to join then you will be added to the group. We take no responsibility for your wasted journey.
Finally what to wear and what to bring weekly. Be comfortable but we do advise strongly that you wear only closed footwear, No flipflops or open sandals for safety reasons. For classes: High and low value treats, Water and bowl, toys, gundog whistle, enthusiasm and a smile.
Polite reminder that everyone who attends our dog school parks any vehicles on our premises at their own risk and we take no responsibility for loss or damage to the vehicle or its contents.
Thank you. Have fun.
WHEN JOINING ‘ON THE SCENT’ YOU ARE AGREEING TO ALL OF OUR TERMS AND CONDITIONS. Thank you for your cooperation.